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Moodle Support

Welcome to Moodle!

Moodle is the King's University's Learning Management System. It's used to upload course materials, track assignments, and interact with students outside of the classroom. This guide is designed to give you an overview of Moodle and answer questions related to set up, trouble shooting, and best practices. The Moodle Open Source Training also provide a comprehensive overview of how to use Moodle, if you would like something more in-depth.  All other inquires can be submitted via TopDesk for further support.

Logging On

Before you can log on to Moodle, you must have a King's University email and password. This email and password will allow you to log on to the Moodle website. If you are a new hire or a sessional, you should have received information from Human Resources during your onboarding for information on how to access your King's University Email.

It is important to note that you must log in to Moodle using your King's email and password before you are able to be added to any classes. We are unable to manually enrol you to any courses until you have logged in for the first time.

Accessing your Classes

Any classes that you are enroled in (either as a student or a teacher) will appear under the "My Courses" tab on the top men bar of moodle. 

If you are assigned to a class via the crossroads registry system, then your enrolment to the class will be automatic. Ensure that you have logged on to Moodle and have properly onboarded. If you are requesting access to an earlier version of a course, then submit a topdesk ticket. You will need to have already logged into Moodle before we can manually enrol you in a course.

Managing your Profile

To update your profile, click on your user icon in the top right corner. Click on the "Profile" link

Your profile will contain information about your courses, forum posts, grades, and activity related to your Moodle profile. Click on the "Edit Profile" link in the User Details box

You can now edit your profile to include your photo, a description or yourself, or any personal details you'd like to add.

Managing Preferences

To update your preferences, go to your profile icon in the top right hand corner of the page. Click on "Preferences"

You can now update your preferences for things like your calendar, text editor, message notifications, and forum subscriptions. For more information on updating these preferences, take a look at some of the resources linked below